Shipping

All song lyric posters are custom-made using your selected songs, lyrics, and written “Why.”

Once your proof is approved, production begins.

• Production time: 7–10 business days

• Shipping time: Calculated at checkout based on destination

• Rush orders: Available upon request, subject to approval

You’ll receive tracking information once your order ships.
 

If an item arrives damaged, please contact us within 7 days of delivery, and we’ll make it right.
 

Returns & Exchanges

Because each order is custom-created, all sales are final once production begins.

We do not accept returns or exchanges on personalized items.

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What We Stand Behind

• You receive a proof for approval before printing

• Any design or production errors on our end will be corrected at no cost

• Damaged items will be replaced promptly

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Cancellations

• Orders may be canceled before proof creation begins

• Once a proof is delivered, the order is considered in production
   

Digital Products

Digital products, including Online Private Album Pages, are non-refundable once delivered or published.
Corrections for errors on our end will be handled promptly.

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Questions

If you’re unsure whether a product is right for your situation, we encourage you to reach out before ordering. We’re happy to help clarify formats, timing, or expectations.